Rwanda Utilities Regulatory Authority (RURA)
Short Description
Rwanda Utilities Regulatory Authority(RURA) was initially created by the Law n° 39/2001 of 13 September 2001 with the mission to regulate certain public Utilities, namely: telecommunications network and/or Telecommunications services, electricity, water, removal of waste products from residential or business premises, extraction and distribution of gas and transport of goods and persons.
Description

This Law was further reviewed and replaced by Law Nº 09/2013 of 01/03/2013 establishing Rwanda Utilities Regulatory Authority (RURA) and determining its mission, powers, organisation and functioning. This Law gives to RURA the mandate to regulate:

Telecommunications, information technology, broadcasting and converging electronic technologies including the internet and any other audiovisual information and communication technology;
Postal services;
Renewable and non-renewable energy, industrial gases, pipelines and storage facilities;
Water;
Sanitation;
Transport of persons and goods;
Radiation Protection; and
Other public utilities, if deemed necessary.

Vision
To be a leading global regulator of public utilities.
Mission
In regulating public utilities, RURA:
• promotes free and fair competition;
• protects the rights of consumers and balances the interests of all stakeholders;
• promotes availability of affordable, quality services to all; and
• leads in the development of the public utilities sectors.

Values 

The Authority upholds the following core values:
• Independence
• Transparency and Accountability
• Fairness
• Integrity
• Professionalism
• Innovation
• Sustainability

MOTTO

Inspiring Development
Contact
Toll Free 3988
P.o.Box:7289
Kigali-Rwanda
Phone:(+250)252584562
Fax:(+250)252584563
Email:info@rura.rw

Phone
(+250)252584562
Address
KN 39 St, Kigali
Kigali-Rwanda
P.o.Box:7289