Consciously develop an image of an institution genuinely interested in long term relationships, being proactive and responsive to customers’ requirements and expectation
To become a company where the best people want to work, the first choice where customers want to do business, and where shareholders are happy with their investment.
“Nurture a culture of fairness to our partners” – This is with regard to three key relationships
For Our Customers To Say With Pride: **My Bank**
Our Staff To Say With A Sense Of Attachment And Pride: **I Work For I&M Bank**
For Our Shareholders To Say: **I Own I&M Bank Shares**